zj77 Privacy Policy

zj77 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every player who registers and uses the zj77 online casino and sports betting platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we collect and process it, the conditions under which we may share it with third parties, and the rights available to you as a data subject.

zj77 operates as Pakistan's premier online casino and sports betting destination, serving Pakistani players who enjoy cricket betting, PSL wagering, live casino games, and premium slot titles. Given the nature of our services — which involve financial transactions, identity verification, and regulated gaming activity — we are required to collect certain categories of personal data to fulfil our legal and contractual obligations, as well as to deliver a safe and personalised experience to every user.

We take our data protection responsibilities seriously. Our data handling practices are governed by the requirements of our international gaming licence, which mandates stringent standards for the collection, storage, and processing of player information. This policy should be read as a whole, and if you have any questions about anything contained herein, please contact our support team before using the platform.

For the purposes of applicable data protection legislation, zj77 is the data controller in respect of all personal data collected through the zj77 platform. As data controller, zj77 determines the purposes and means by which your personal data is processed.

The Company operates under an internationally recognised gaming licence. All data processing activities are conducted in accordance with the obligations imposed by that licence, which include requirements around player identity verification, anti-money laundering (AML) controls, responsible gaming monitoring, and the secure handling of financial transaction data.

If you have any questions or concerns about how zj77 processes your personal data, or if you wish to exercise any of your data subject rights described in Section 10 of this policy, you may contact our Data Protection team at the email address provided in Section 14.

zj77 collects personal data from you in several ways: directly when you register an account and use our services, automatically when you interact with our platform, and on occasion from third-party sources such as identity verification providers and payment processors. The categories of data we collect are set out below.

zj77 uses the personal data we collect for the following specific purposes. Where we rely on a particular legal basis for processing, this is identified in Section 5.

• Account Registration and Management: To create, manage, and maintain your zj77 account, including verifying your identity, processing your login credentials securely, and maintaining accurate account records throughout the life of your account.
• Identity Verification (KYC): To comply with our regulatory obligations under our gaming licence, we are required to verify your identity before permitting withdrawals and in response to any suspicious account activity. This process uses your CNIC and supporting documentation.
• Payment Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard. Financial data is shared with payment processing partners solely for the purpose of completing your requested transactions.
• Anti-Money Laundering (AML) Compliance: To monitor transactions and gaming activity for patterns indicative of money laundering, terrorist financing, or other financial crimes. We are legally obligated to report suspicious activity to the relevant authorities under our licence conditions.
• Responsible Gaming Monitoring: To monitor your gaming activity against responsible gaming indicators, to apply deposit limits, session limits, and self-exclusion measures you request, and to proactively identify players who may be showing signs of problem gambling.
• Customer Support: To respond to your queries, complaints, and requests submitted via live chat or email, and to maintain a record of support interactions to ensure quality and continuity of service.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the zj77 platform, identify and fix technical issues, and enhance the overall player experience for Pakistani users.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about zj77 products and services — but only where you have provided your explicit consent to receive such communications. You may opt out at any time.
• Fraud Prevention: To detect and prevent fraudulent activity, including the use of stolen payment methods, the creation of multiple accounts, and any other activities that breach our Terms and Conditions.

Every instance of personal data processing conducted by zj77 is grounded in one of the following recognised legal bases. We do not process your personal data without a valid and documented legal justification.

• Contractual Necessity: The majority of the data processing described in Section 4 is necessary for zj77 to fulfil its contractual obligations to you as a registered account holder. This includes processing your identity data to create your account, processing your financial data to handle deposits and withdrawals, and recording your gaming activity to maintain accurate account records.
• Legal Obligation: Certain processing activities are required by law or by the conditions attached to our gaming licence. KYC identity verification, AML transaction monitoring, and the reporting of suspicious activity are all conducted on the basis of legal obligation. zj77 cannot waive these requirements.
• Legitimate Interest: zj77 processes some data on the basis of its legitimate interest in operating a secure, fair, and commercially viable gaming platform. This includes fraud detection, platform security monitoring, and the analysis of aggregated usage data for product improvement purposes.
• Consent: Where we send you marketing communications or deploy non-essential cookies (see Section 7), we do so on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

zj77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each stated purpose.

• Payment Processors: We share financial data with our licensed payment processing partners (including the providers of JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transfer services) solely for the purpose of processing your deposit and withdrawal requests. These partners are contractually bound to use your data only for this purpose.
• Identity Verification Providers: We work with third-party KYC and identity verification service providers to verify the authenticity of your CNIC and supporting documents. These providers are subject to strict data processing agreements and may not retain your documentation beyond the period required for verification.
• Regulatory and Law Enforcement Authorities: Where we are legally obligated to do so, or where we are required to act on a lawful request from a regulatory body, gaming authority, or law enforcement agency, we will disclose the minimum necessary personal data. This includes mandatory reporting under AML frameworks.
• Gaming Integrity Bodies: In cases where we have reasonable grounds to suspect match-fixing, collusion, or sports integrity violations, we may share relevant account data with recognised sporting integrity organisations as part of our licence obligations.
• IT and Platform Service Providers: We engage third-party technology partners to host, maintain, and secure the zj77 platform infrastructure. These providers process data strictly as data processors under our instructions and are bound by appropriate data protection agreements.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of the zj77 business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and its implications for this Privacy Policy before any transfer takes effect.

The zj77 platform uses cookies and similar tracking technologies to enable core platform functionality, improve your user experience, and — where you have provided consent — to deliver relevant promotional content. A cookie is a small text file placed on your device when you visit a website. Cookies do not carry viruses and cannot access any other information on your device.

You may manage your cookie preferences at any time via your browser settings. Please note that disabling essential cookies may impair the functionality of the zj77 platform, including your ability to log in and place bets. Instructions for managing cookies in major browsers are available in each browser's help documentation.

zj77 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The retention periods applicable to different categories of your data are outlined below.

• Account Data: Retained for the duration of your active account and for a period of 5 years following account closure, in compliance with our gaming licence requirements for record-keeping and player history.
• KYC and Identity Documents: Retained for a minimum of 5 years from the date of verification, as required under standard AML regulations applicable to licensed gaming operators.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, to satisfy regulatory audit requirements and to resolve any potential financial disputes.
• Gaming Activity Logs: Retained for 3 years from the date of each session or bet, to support responsible gaming monitoring, dispute resolution, and fraud investigations.
• Customer Support Records: Retained for 2 years from the date of the last communication, to provide continuity of service and to support dispute resolution processes.
• Marketing Consent Records: Retained for the duration of your consent and for 1 year thereafter, as evidence of the consent provided.

When personal data is no longer required and no legal obligation requires its continued retention, zj77 will securely delete or irreversibly anonymise it. Anonymised data may be retained for analytical purposes but can no longer be linked back to any identifiable individual.

zj77 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security practices include but are not limited to the following.

• Encryption in Transit: All data transmitted between your device and the zj77 platform is encrypted using TLS (Transport Layer Security) protocol. This ensures that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encryption at Rest: Sensitive personal data stored on our servers, including CNIC information, financial records, and authentication credentials, is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data within the zj77 organisation is restricted on a strict need-to-know basis. Only authorised personnel whose roles require access to specific categories of data are permitted to view or process that data.
• Two-Factor Authentication: zj77's internal systems require two-factor authentication for all staff accessing player data, providing an additional layer of protection against unauthorised internal access.
• Regular Security Audits: Our platform infrastructure is subject to regular independent security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: zj77 maintains a documented data breach response plan. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players and the relevant regulatory authority within the timeframes required by our licence conditions.

As a data subject, you have a number of rights in relation to the personal data that zj77 holds about you. These rights are described below. To exercise any of these rights, please contact our Data Protection team using the contact details in Section 14. We will respond to all valid requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of all personal data that zj77 holds about you. This is commonly referred to as a Subject Access Request (SAR). We will provide your data in a structured, commonly used, and machine-readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. For data such as your name, date of birth, or contact details, you may also update certain fields directly within your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected, or where you withdraw the consent on which processing was based. This right is subject to overriding legal obligations — for example, we cannot erase financial transaction records that we are legally required to retain.
• Right to Restrict Processing: You have the right to request that zj77 restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of data we hold, or while we consider an objection you have raised.
• Right to Data Portability: Where processing is carried out on the basis of your consent or on the basis of a contract, and is conducted by automated means, you have the right to receive your personal data in a structured, machine-readable format and to have it transmitted directly to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You also have the absolute right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

The zj77 platform is strictly intended for adults aged 21 years and above. zj77 does not knowingly collect, process, or retain any personal data from individuals under the age of 21. If we discover or have reason to believe that personal data has been submitted by a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data, and reverse any deposits made.

If you are a parent or guardian and believe that your child has registered on the zj77 platform or has submitted personal data to us, please contact our support team immediately at [email protected]. We take underage access with the utmost seriousness and will act on all such reports without delay.

The zj77 platform integrates with a number of third-party service providers to deliver certain features and functionality. These include payment processors, identity verification providers, and platform hosting services. When you interact with a third-party service through the zj77 platform, your data may be processed by that third party in accordance with their own privacy policies.

zj77 carefully selects its third-party partners and requires each of them to enter into a data processing agreement that obliges them to handle your personal data with the same standard of care that zj77 itself applies. We do not engage third-party processors who cannot demonstrate adequate data protection safeguards.

zj77 does not integrate third-party advertising networks, social media tracking pixels, or external analytics platforms on the player-facing sections of its platform. Any analytical data collected for platform improvement purposes is processed by zj77 directly using first-party tools, in anonymised and aggregated form wherever possible.

zj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or updates to our licensing obligations. When material changes are made to this policy, we will notify registered players via email to the address associated with their account and/or through a prominent notice on the zj77 platform homepage.

The date of the most recent revision will always be displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the zj77 platform following notification of any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that zj77 holds about you, please contact our Data Protection team using the details below. Our support team is available 24 hours a day, 7 days a week, in both English and Urdu.

• Email: [email protected] — please use the subject line "Privacy Request" for data protection enquiries.
• Live Chat: Available directly within your zj77 account dashboard after logging in. Live chat agents can handle general privacy enquiries and can escalate formal data subject requests to the Data Protection team.
• Response Time: We acknowledge all privacy-related emails within 3 business days and provide a substantive response within 30 calendar days of receiving a valid request.
• Escalation: If you are not satisfied with our response to a privacy concern or data subject request, you have the right to escalate your complaint to the relevant data protection authority or to our licensing body's player complaints division.

This Privacy Policy was last reviewed and updated in January 2026. The most current version is always available at zj77.vip/privacy-policy.